SWITCHNUMBERSA CALLING IDENTITY FOR AGENTIC WORK

CALLFLOW STUDIO / DESIGN BEFORE DEPLOYMENT

From ringing
to a reasoned next step.

Create a browser-local pilot brief. Choose a telephone workflow, a number family and an action policy; export the result to discuss with your team.

Enter an objective to begin.

YOUR PILOT BRIEF / DESIGN ONLY

Give the call
a clear direction.

  1. Choose the customer journey.
  2. Define the authority.
  3. Agree what good looks like.
Inspect the JSON plan
No plan generated.

THE CONNECTION LAYER

A phone number is
not an AI integration.

01

SIP and call control

Agree the carrier, trunk or hosted service, authentication, codecs, capacity, routing and failure behaviour. Confirm the actual platform interface before designing tool calls.

02

Tools and MCP

An agent needs scoped, authenticated tools with a clear input/output contract. The related INS-Net site offers a read-only MCP reference for public number discovery; it does not place calls or provision numbers.

03

People and exceptions

Make a person reachable when identity is unclear, an issue is sensitive or the system cannot safely complete the task. Preserve useful context in the handover and test the fallback.

Explore connected specialists.

INS-Net covers telecoms and agent-tool concepts, including its read-only MCP endpoint. Equiinet provides connectivity and security context. Rapid Workforce explores coordinated agent roles, and Promptus.ai is part of the wider AI universe.

For implementation, agree a provider-backed number and routing service plus a separately scoped agent integration. No calling or provisioning API is supplied by this planning tool.